HAKOM's experts at the workshop of the Slovenian regulator AKOS
During a two-day workshop new AKOS's application Akos Test Net will be presented while the Croatian experience is imprtant because the certified tool HAKOMetar has been in use since 2012 enabling the users to measure the speed of the Internet access in Croatia
![](https://www.hakom.hr/UserDocsImages/2015/dokumenti/radionica_ljubljana.jpg.jpg)
The representatives of the Croatian Regulatory Authority for Network Industries (HAKOM) are taking part in the workshop. Their experience is of great importance, because Croatia is one of the few countries that regulated the minimum speeds in relation to the maximum speeds and provided the users with the option of service termination on the basis of measurements indicating that the service is not within the defined range. The Republic of Croatia designed HAKOMetar tool in 2012 enabling the users to measure the speed of the Internet access in the fixed electronic communications networks while within the EU Member States only Italy has a certified tool whose measurements represent the base for filing a complaint regarding the quality of service before the operator.
The representatives of many Slovenian institutions and the representatives of the Austrian company Specura GmbH that developed an application for AKOS are participating at the workshop as HAKOM's experts Andro Marčev and Vesna Gašpar.
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.