HAKOM's warning: New attempts of fraud against users – this time with a text message!
PRESS RELEASE
HAKOM warns of a new attempt of abuse of electronic communications and fraud against users by means of a personalized text message asking users to return a call.
Example
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.
HAKOM warns of a new attempt of abuse of electronic communications and fraud against users by means of a personalized text message asking users to return a call.
ZAGREB, 2 August 2016 – The Croatian Regulatory Authority for Network Industries (HAKOM) received this Tuesday, 2 August, a notification about a new type of fraud, and those committing the fraud who are sending text messages from a foreign number have for the first time used users’ personal data to entice them call a certain number and thus create uncontrollable costs on their accounts. Users targeted by such a fraud attempt receive text message from abroad addressed to them and containing the following text “Hi (first name) (last name) call me please [unknown international number]”. For example, in one case the country code belonged to Senegal but the fraud might not be limited only to that African country.
HAKOM warns all users to be careful when they receive a call or a text message from an unknown number, in particular from international numbers, and to check with their operator before returning the call or the message.Example
# # #For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.