Annual Report on the Implementation of Regulation (EU) 2015/2120 for the period from 1 May 2019 to 30 April 2020

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The report includes an overview of HAKOM's activities in the field of network neutrality, information on measuring the quality of Internet access services and the overall situation in the field of network neutrality.

ZAGREB, 3 July 2020 Croatian Regulatory Authority for Network Industries (HAKOM) published an annual report on the implementation of Regulation (EU) 2015/2120. In its fourth annual report on the access to the open Internet situation in the Republic of Croatia for the period from 1 May 2019 to 30 April 2020, HAKOM described the measures it has taken to ensure adequate access to the open Internet. The report is an overview of all HAKOM activities related to the current problem in the field of network neutrality, information on measuring the quality of Internet access services and the overall situation in the field of network neutrality. For more information on the Report, please contact the following link.

Regulation (EU) 2015/2120 of the European Parliament and of the Council (Regulation), adopted on 25 November 2015, lays down open Internet access measures and amended Directive 2002/22/EC on universal service and user’s rights in the electronic communications of networks and services and Regulation (EU) 531/2012 on roaming in public mobile communication networks within the Union. The aim of the Regulation is “to ensure equal and non-discriminatory treatment of traffic in the provision of Internet access services and related end-users' rights” and “to guarantee the smooth functioning of the online ecosystem as a driving force for innovation”. As the national regulatory authority, responsible for the implementation of the Regulation, HAKOM supervises the fulfilment of obligations related to the protection of open Internet access in the Republic of Croatia.The annual report on monitoring compliance with the Regulation concerned shall be submitted to the European Commission and BEREC.

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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.

ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary.

Za sve dodatne informacije molimo kontaktirajte:

Hrvatska regulatorna agencija za mrežne djelatnosti (HAKOM)

Ulica Roberta Frangeša-Mihanovića 9
10110 Zagreb
Tel: +385(0)1 700 70 07
Faks: +385(0)1 700 70 70

Novinarski upiti postavljaju se na službenoj web stranici HAKOM-a na adresi: www.hakom.hr

O Hakom-u

HAKOM - Hrvatska regulatorna agencija za mrežne djelatnosti – osigurava pretpostavke za ravnopravno tržišno natjecanje, stabilan rast i prostor za inovacije na tržištima elektroničkih komunikacija te poštanskih i željezničkih usluga. HAKOM štiti interese korisnika i osigurava mogućnost izbora usluga po prihvatljivim cijenama, određuje održive konkurentne uvjete operatorima, davateljima poštanskih usluga i željezničkim prijevoznicima uz pravedne uvjete za povrat ulaganja te pruža podršku ekonomskom rastu, javnim uslugama i kakvoći života u RH primjenom suvremenih tehnologija. Strateški ciljevi HAKOM-a su unaprjeđenje regulacije tržišta elektroničkih komunikacija te željezničkih i poštanskih usluga, podržavanje rasta ulaganja i inovacija u tržišta, učinkovita uporaba ograničenih resursa, ubrzani rast širokopojasnih usluga, velika ponude komunikacijskih, željezničkih i poštanskih usluga, zaštita i informiranje korisnika, izgradnja učinkovitog i sveobuhvatnog informacijskog sustava, određivanje i ugradnja učinkovitih procesa te stjecanje multidisciplinarnih stručnosti i znanja u području reguliranja tržišta.