Roaming Charges in the UK and International Calls currently remain at the same Price
Zagreb, 31 January 2020 – Thanks to the transitional agreement, by the exit of the United Kingdom from the European Union, the users of electronic communications services don’t have to worry about unpredictable roaming charges. However during their stay in the United Kingdom, the users will be able to use services compliant to the same regulations until further notice and without any changes for the time being, so there will be no change in calling the UK from Croatia. The same conditions and charges of roaming usage in the United Kingdom, according to the rule “Roam Like at Home”, stay in force.
The regulation for the United Kingdom will remain in force until at least 31 December 2020, when the agreed transitional period ends. After the end of the transitional period and in due time the public will be informed by HAKOM and the users by their operators about the possible changes.
We would like to remind you that regulations for the UK will force in the EU that limit roaming rates for the EU users when residing in other Member States, as well as for international calls from one Member State to another. The UK's exit from the EU will aim to reach an agreement on these rules by the end of the transitional period.
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.
Za sve dodatne informacije molimo kontaktirajte:
Hrvatska regulatorna agencija za mrežne djelatnosti (HAKOM)
- Ulica Roberta Frangeša-Mihanovića 9
- 10110 Zagreb
- Tel: +385(0)1 700 70 07
- Faks: +385(0)1 700 70 70
Novinarski upiti postavljaju se na službenoj web stranici HAKOM-a na adresi: www.hakom.hr
O Hakom-u
HAKOM - Hrvatska regulatorna agencija za mrežne djelatnosti – osigurava pretpostavke za ravnopravno tržišno natjecanje, stabilan rast i prostor za inovacije na tržištima elektroničkih komunikacija te poštanskih i željezničkih usluga. HAKOM štiti interese korisnika i osigurava mogućnost izbora usluga po prihvatljivim cijenama, određuje održive konkurentne uvjete operatorima, davateljima poštanskih usluga i željezničkim prijevoznicima uz pravedne uvjete za povrat ulaganja te pruža podršku ekonomskom rastu, javnim uslugama i kakvoći života u RH primjenom suvremenih tehnologija. Strateški ciljevi HAKOM-a su unaprjeđenje regulacije tržišta elektroničkih komunikacija te željezničkih i poštanskih usluga, podržavanje rasta ulaganja i inovacija u tržišta, učinkovita uporaba ograničenih resursa, ubrzani rast širokopojasnih usluga, velika ponude komunikacijskih, željezničkih i poštanskih usluga, zaštita i informiranje korisnika, izgradnja učinkovitog i sveobuhvatnog informacijskog sustava, određivanje i ugradnja učinkovitih procesa te stjecanje multidisciplinarnih stručnosti i znanja u području reguliranja tržišta.