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HAKOM at the Workshop Organized by the ITU

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The workshop on Quality of Service and Quality of Experience of Multimedia Applications and Services was held in the Netherlands. The aim of the workshop was to align the methods for assessing the Quality of Service and Quality of Experience by discussing and exchanging the information related to the assessment of technical parameters for the service quality evaluation.

ZAGREB, May 9, 2016 -International Telecommunication Union – ITU hosted a three-day workshop on Quality of Service and Quality of Experience of Multimedia Applications and Services in Haarlem, the Netherlands. The main topics of the workshop were optimization and assessment of the quality of mobile communications networks, the regulators’ role in providing the sufficient quality of service on the mobile telecommunication market, monitoring and assessing the quality of service of broadband Internet access as well as the assessment of quality of service and the quality of experience of 5G network users. The aim of the workshop was to align the methods for assessing the Quality of Service and Quality of Experience by discussing and exchanging the information related to the assessment of technical parameters for evaluation of the quality of services within the ITU Member States.

Participants of the workshop were the ITU renowned experts, representatives of regulatory authorities in the field of telecommunications within the  ITU Member States, representatives of operators of mobile communications networks, equipment manufacturers for the quality of service evaluation  and the academic community. The Croatian Regulatory Authority for Network Industries (HAKOM) was represented by Josip Milanović, Senior RF Spectrum Monitoring Expert.

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For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.
 
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.