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  • Analysis of the discount policy of HP-Hrrvatska Pošta d.d. for the Universal Service (pdf)
  • Analysis of the discount policy of HP-Hrvatska Pošta d.d. for access to the postal network (pdf)
  • Recommendation on the minimal-technological conditions for home post boxes (pdf)
  • Instructions on the calculation and compensation of the net cost of Universal Service and the assessment of unfair financial burdens (pdf)
  • Instructions for accounting separation and cost accounting (pdf)
  • Methodology for regulating universal service prices (pdf)