Warning to users: Do not return text messages or calls from unknown international numbers or special tariff numbers!
Before returning a call or a text message, verify the number with your operator. If you suspect abuse or fraud, you may notify your operator or HAKOM to avoid unwanted costs.
ZAGREB, 29 July 2015. – Due to increased number of misleading text messages received by users through the international SMS centre +4673460090, the Croatian Regulatory Authority for Network Industries (HAKOM) warns users once again to exercise caution when they receive a call or a text message from an unknown number, in particular from international or special tariff numbers. Before returning a call or a text message, verify the number with your operator. If you suspect abuse or fraud, you may notify your operator or HAKOM to avoid unwanted costs.
On Tuesday, 21 July, Hrvatski Telekom recorded increased numbers of text messages reading “Please call me now at 00447011920343”. This is a fraud attempt consisting of users being asked to call international numbers in order to incur significant cost. In order to protect its users, HT immediately took actions to block access to numbers mentioned in the text messages and thus prevented unwanted costs for users. Access to the above-mentioned number was successfully blocked.
Users are advised not to respond to such and similar messages and to be careful, in particular if they suspect the credibility of the sender, that is, if they do not know the number from which they received the text message because they might incur unwanted costs by placing calls to such numbers.
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For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
Roberta Frangeša Mihanovića 9
10110 Zagreb, Croatia
Tel. + 385 (0) 1 700 70 07
Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: https://www.hakom.hr/
Registration required.
ABOUT HAKOM: HAKOM (www.hakom.hr) - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary competencies in market regulation.