Revenue growth in the postal services market
ZAGREB, March 8, 2022,- Taking into consideration the trends over the past few years on the postal services market in the Republic of Croatia, the growth in the fourth quarter of 2021 was expected in all market segments compared to the previous quarter in the same year. A total of 68.5 million postal services was realized, which is a 6.8 % growth compared to the previous quarter, but also a 5% decline compared to the same period in the previous year, due to the pandemic has still been affecting the service performance.
In comparison with the third quarter, the increase in the total number of services is the result of an increase in all types of postal items (letters, parcels, stationery), where parcel services have been in a constant growth in the past few quarters. The share of universal service in the overall market has been the lowest so far, amounting to just over 50%.
In addition to the pandemic, in the fourth quarter of the year, the international traffic was heavily affected by the new EU legislative framework on the abolition of VAT exemptions for imports of goods in low value consignments not exceeding 22 EUR from non-EU countries. Therefore, compared to the same period of the previous year, the number of services decreased by more than one third, i.e. 35.7%.
In the fourth quarter of 2021 market revenues amounted to HRK 544.5 million and the highest revenue was generated in one quarter, since market monitoring had been applied. The revenues increased by 7.8 % compared to the previous year, or 14.7 %growth compared to the previous quarter. Reason for revenue growth is an increase of parcel services, and partly an increase in the number of other postal services performed with one of the added values. On an annual basis, revenues in 2021 amounted to around HRK 1.975 billion, which is about 9% rise compared to the 2020.
At the end of last year, there were 25 service providers in the market, the largest being HP-Hrvatska Pošta d.d. with a share of 87.2 % of the services performed and 55.2 % of the total revenues. For more information on the postal services market data from the third quarter please see the website of the Croatian Regulatory Authority for Network Industries (HAKOM) via the following link.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
About Hakom
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.