Record number of parcels in the postal market
Zagreb, 10 March 2023 -In the postal services market in the Republic of Croatia and in the fourth quarter of the previous year, the trend of growth of parcel services continued. Overall, 8.9 million services were achieved, up 5.8 percent from the previous quarter and 1.6 percent compared to the same period last year. A larger number of parcels also resulted in an increase in their share in the total market in which packages account for more than 13 percent, which is the largest share so far. At the same time, the total number of postal services decreased by 1.9 % compared to the same period last year, while total services fell by 0.5 per cent on an annual level.
In the last quarter, growth in international services has been halted for several quarters in a row. Overall, 4.5 million services were achieved, which is about 6 percent lower than in the previous quarter and 4.5 percent compared to the same period the previous year.
Revenues from postal services have been continuously growing for several quarters, so in the fourth quarter, HRK 547 million was realised, which is 0.4 percent more than in the same period of the previous year and by 4 percent compared to the previous quarter. The increase in revenue was mainly driven by the growth of parcel and value-added services (express shipments) that increased by 7.5 percent compared to the same period of the previous year. Revenues grew on an annual basis, amounting to around HRK 2.09 billion in 2022, an increase of 5.4 % compared to 2021.
Postal services in the Republic of Croatia were provided by 24 providers at the end of 2022. The largest provider is HP-Hrvatska pošta d.d., which in 2022 had a share of 87.4 percent in the number of realised services and 58.2 percent of total revenues.
Data on the postal services market in the fourth quarter is available on the website of the Croatian Regulatory Authority for Network Industries (HAKOM) at the following link.
For additional information please contact:
Croatian Regulatory Authority for Network Industries (HAKOM)
- Roberta Frangeša-Mihanovića 9 Street
- 10110 Zagreb, Croatia
- Tel. + 385 (0) 1 700 70 07
- Fax + 385 (0)1 700 70 70
Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr
About Hakom
HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.