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The 26th Plenary Meeting of the European Regulators Group for Postal Services was held

During the meeting, the draft ERGP WP 2025 was adopted, with a specific emphasis on topics from the Medium-Term Strategy (MTS) for the period 2023-2025.

ZAGREB, June 25, 2024 - The 26th plenary meeting of the European Regulators Group for Postal Services (ERGP) was held in Vienna, Austria, on June 21, 2024. At the first plenary session of the year, the draft ERGP WP 2024 was discussed and approved, based on the three main areas of the ERGP Medium-Term Strategy (MTS) for the period 2023-2025. The draft Work Programme will be submitted for public consultation from July 5 to October 4, 2024.

Prior to the plenary meeting, a professional workshop was held on the topic "Vulnerable Users in the Postal World: Who? What Needs? What's Next?" was held. The workshop aimed to discuss, clarify, and define who the vulnerable users/groups are today and what their requirements/needs for postal services are in the present and future, from the perspective of potentially vulnerable user groups, postal service providers, and policymakers. The results of the discussion will be incorporated into the ERGP report on the needs of vulnerable users/groups for postal services, which is planned for the 27th ERGP plenary meeting in autumn 2024. Representatives from HAKOM participated in the session, where, among other things, the ERGP working group report on access to parcel delivery infrastructure was adopted.

For additional information please contact:

Croatian Regulatory Authority for Network Industries (HAKOM)

  • Roberta Frangeša-Mihanovića 9 Street
  • 10110 Zagreb, Croatia
  • Tel. + 385 (0) 1 700 70 07
  • Fax + 385 (0)1 700 70 70

Media inquiries can be submitted online using HAKOM’s official website: www.hakom.hr

About Hakom

HAKOM - Croatian Regulatory Authority for Network Industries – ensures preconditions for a fair market competition, stable growth and environment for innovations in the electronic communications and postal services market. HAKOM protects users’ interests and the possibility of choice among various communications and postal services at affordable prices, defines sustainable competitive conditions for operators and service providers under fair conditions for return on investment, and provides support to economic growth, public services and the quality of life in the Republic of Croatia by using modern technologies. HAKOM’ strategic goals are: to promote regulation of the electronic communications and postal services market, to support growth of investments and innovations in the electronic communications and postal services market, to provide efficient use of limited resources, to accelerate the growth of broadband products and services, to provide affordable offers of communications and postal services, to provide protection and informing of users, to build an efficient and comprehensive information system, to define and implement efficient processes, and to acquire multi-disciplinary expertise in market regulation.